Skip to content
Privacy policy
MGS LUCIA RAPETTI attaches great importance to the protection of personal data and wishes to assure Customers visiting the Site that their privacy is protected. The purpose of this article is to inform the Customer of the processing of personal data concerning him/her, i.e. data enabling him/her to be identified, directly or indirectly, as well as his/her rights with regard to such processing.
The Customer is informed that registration and use of the Site give rise, for MGS LUCIA RAPETTI, to the collection and automatic processing of personal data concerning him/her, the use of which is subject to the provisions of Law no. 78-17 of 6 January 1978 relating to Information Technology, Files and Individual Liberties, as amended by Law no. 2004-801 of 6 August 2004.
The personal data collected and processed in this way are, in particular, the following:
(i) the information provided at the time of registration;
(ii) information relating to the Customer's interactions with the Site;
(iii) content saved in the «My Account» area;
(iv) technical data such as, for example, the URL used by the Customer or his/her IP address.
Mandatory answers, without which the Customer will not be able to access the Site, are indicated as such on the Site's registration form.
The information collected in this way is subject to computer processing, the purpose of which is to enable the Customer to make optimum use of the Site by accessing services, contacting MGS LUCIA RAPETTI or placing an order.
Customers have the right to access and rectify data concerning them and the right to object, on legitimate grounds, to the processing of such data, which they may exercise by writing to the following address: MGS LUCIA RAPETTI 196 ROUTE DE LA BARONNE 06640 SAINT JEANNET. This request must be signed by the Customer and include his/her contact details.
In addition, MGS LUCIA RAPETTI offers to send all its Customers newsletters by e-mail, which they can subscribe to by entering their e-mail address in the box provided. If a Customer no longer wishes to receive such messages, they may object at any time by clicking on the link provided for this purpose in each newsletter.
The e-mail addresses collected in this way are processed for the purpose of sending the MGS LUCIA RAPETTI newsletter. Subscribers to the newsletter have the right to access and rectify data concerning them, which they may exercise by sending a letter to the following address MGS LUCIA RAPETTI 196 ROUTE DE LA BARONNE 06640 SAINT JEANNET.
The use of this data is exclusively reserved for MGS LUCIA RAPETTI.
The respect of privacy and the protection of personal information that the Customer sends to MGS LUCIA RAPETTI are essential and MGS LUCIA RAPETTI makes every effort to secure them by implementing all the means at its disposal to preserve the security of the data and, in particular, to prevent them from being deformed, damaged or accessed by unauthorised third parties.
In order to better meet the Customer's expectations, MGS LUCIA RAPETTI may share certain information with its service providers, qualified as «subcontractors» within the meaning of the aforementioned law (e.g. for the provision of IT services, customer services). In all other cases, personal data may not be disclosed to a third party without the Customer's prior consent.
MGS LUCIA RAPETTI specifies that it does not intend to sell or market the Customer's personal data.
The personal data collected by MGS LUCIA RAPETTI in the context of creating a customer account and placing an order for products is kept for the time necessary to manage orders and the rights associated therewith (guarantees, etc.), to manage commercial prospecting, etc. The personal data collected by MGS LUCIA RAPETTI in the context of creating a customer account and placing an order for products is kept for the time necessary to manage orders and the rights associated therewith (guarantees, etc.), to manage commercial prospecting, etc.
Some of this personal data will also be kept by MGS LUCIA RAPETTI for the periods required by law in order to meet its legal obligations.
How long does MGS LUCIA RAPETTI keep your personal data?
The period indicated covers the storage period in the active database and in the internal archives:
- Your customer account details : 3 years from your last contact with MGS LUCIA RAPETTI
- Your order details : 10 years after the order was placed
- Proof of identity provided to exercise rights of query, access, rectification and opposition: 1 year from date of receipt by MGS LUCIA RAPETTI
- Credit card details that you have chosen to store on our site (excluding cryptogram): Expiry date + 1 day (subject to the shelf life indicated below)
- Credit card data, whether stored or not (excluding cryptograms), for the purpose of managing any complaints:
For immediate debit cards: 13 months from the date of payment
For deferred debit cards: 15 months from the date of issue.
The use of cookies«
MGS LUCIA RAPETTI uses «cookies» to optimise the Customer's use of the Site.
A «cookie» is a small text file deposited by MGS LUCIA RAPETTI on the Customer's hard disk. It allows MGS LUCIA RAPETTI's system to remember the Customer's device when visiting the Site. The «cookies» used by MGS LUCIA RAPETTI do not contain any personal data but only an anonymous identification number and information relating to the navigation of the computer concerned on the Site (the pages consulted, the date and time of the consultation, etc.) which MGS LUCIA RAPETTI will be able to read during subsequent visits.
MGS LUCIA RAPETTI uses «cookies» in order to optimise the Customer's use of the Site and any services. In particular, MGS LUCIA RAPETTI uses «cookies» for the following purposes:
- Personalising the content of the Site by memorising the Customer's preferences;
- Establishing volumes of traffic and use of the various elements making up the Site;
- To improve the Site using information provided by audience measurement services. The cookies used as part of this service enable the Customer's behaviour to be analysed globally and anonymously. Information on the Customer's use of the Site is transmitted anonymously to this service (truncated IP address).
Behavioural data is collected in order to compile statistical reports on the activity of the Site, the purpose of which is to guide MGS LUCIA RAPETTI in its decision-making regarding improvements to the Site. The Site therefore does not associate the Customer's IP address with information allowing the Customer to be identified.
Customers are informed that they may withdraw their consent to the use of cookies issued by the Site or by third-party sites at any time, either for all cookies or for certain categories of purposes.
For example, Customers can easily withdraw their consent by using the following means:
- For Mozilla Firefox : https://support.mozilla.org/fr/kb/effacer-cookies-supprimer-infos-sites-enregistrees
- For Microsoft Internet Explorer : http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies#ie=ie-9
- For Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
- For Chrome : https://support.google.com/chrome/answer/95647?hl=fr
With regard to «third-party cookies», the Customer can also deactivate them on the sites of the companies issuing them, using the corresponding links shown above.
It is also possible to unsubscribe (i) from any ad network by clicking on the following link:
http://www.youronlinechoices.com/fr/foire-aux-questions/ and (ii) behavioural advertising by clicking on the following link: http://www.aboutads.info/choices/.
Finally, customers can find some advice from the CNIL by clicking on the link below: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/conseils-aux-internautes/.
The consent obtained by MGS LUCIA RAPETTI from the Customer for the use of «cookies» is valid for thirteen (13) months from the date of deposit of the «cookies». At the end of this period, MGS LUCIA RAPETTI must again obtain the Customer's consent.
